Trainee Administration / Receptionist

At Dobija Creative, we specialise in delivering high-quality signage solutions for commercial and retail clients. Our work spans across sign fabrication, vinyl application, vehicle graphics, and installation, ensuring our clients’ brands stand out. We’re passionate about creativity, craftsmanship, and precision, and we’re looking for a motivated team member to join our growing team!

About the Role:

This is an entry-level traineeship position ideal for someone looking to build a long-term career in administration within the signage, print, or creative industry. You will support the day-to-day operations of the business, working closely with our sales, design, and production teams to ensure jobs flow smoothly from enquiry through to completion.

Key Responsibilities:

Front Desk & Customer Service

• Greet customers in person and over the phone
• Respond to email enquiries and direct to the appropriate team member
• Assist with basic customer queries and job updates
• Maintain a professional and welcoming front-of-house environment

Administration Support

• Enter and update job information in our job management system
• Prepare job folders, work orders, and basic documentation
• Assist with quoting preparation and data entry
• File and manage digital and physical records

Sales & Workflow Support

• Assist the sales team with customer follow-ups
• Track job progress and help ensure deadlines are met
• Liaise with production and install teams for scheduling updates
• Help coordinate booking times for installs and site visits

General Office Duties

• Manage incoming and outgoing mail/couriers
• Order office supplies
• Maintain clean and organised office spaces
• Support team members with ad-hoc admin tasks

Skills & Experience:

What We Offer:

On-the-job training – learn valuable industry skills
Career progression opportunities – pathway into administration, sales coordination, or production planning
A diverse and hands-on role – no two days are the same!
Supportive team environment
Exposure to a fast-paced, creative industry

If you’re looking for a rewarding career in a creative and dynamic industry, we’d love to hear from you!